About Us

iConsumers Federation

A national network of associations, help desks, and digital tools to help consumers recognize fraud, make informed purchases, and seek assistance when needed.

Anti-fraud Team ShopSicuro was born within a public project to prevent, inform, and protect citizens against online fraud.

Federazione iConsumatori

The iConsumatori Federation, a member of the National Council of Consumers and Users (CNCU), was born from the desire to create a solid and authoritative network to defend Italian consumers. Our primary goal is to ensure the protection of citizens' rights and offer them concrete tools to address market challenges, combating unfair practices and promoting informed consumption.

Federazione iConsumatori

A union of forces for greater protection

iConsumatori is a federation of leading consumer associations: A.E.C.I. APS and Konsumer Italia APS. This strategic alliance allows them to pool resources, experience, and expertise to offer more effective and impactful support to citizens.

Thanks to this synergy, we are present throughout the country with over 200 offices distributed across all 20 Italian regions .

Our mission

We live in an era of rapid economic and digital transformation, in which consumers increasingly face uncertainty and vulnerability. The iConsumatori Federation aims to be a true consumer lobby, capable of making citizens' voices heard in decision-making bodies.

Our actions focus on three fundamental pillars:

Direct protection

We assist consumers with everyday problems with support and concrete solutions

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Institutional representation

We bring consumer concerns to the attention of Italian and European institutions.

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Information

We promote a culture of conscious and responsible consumption

The federated associations

A.E.C.I. APS

European Association of Independent Consumers

A national social promotion association active in the protection of consumer rights, with branches throughout Italy. Technical developer of the ShopSicuro platform.

Konsumer Italia APS

Consumer Association

A national association committed to consumer protection, with a widespread network of offices and branches throughout the country and a strong focus on legal protection and training.

Where to find us

Headquarters: Viale Palmiro Togliatti 1613, Roma
Email: info@iconsumatori.eu
PEC: info@pec.iconsumatori.eu
Telephone: +39 06 451 0914
Hours: 10:00 – 18:00
C.F.: 96599450580
Website: iconsumatori.eu
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